MX Virtual Call Center Services International
BSS - Bringing Integrity Back Into The Solar Industry Program🌎 The Story of How It All Started
— By Reynaldo Alonso Meza Medina
🏢 About Us
The Story Behind MX Virtual Call Center Services, MXVCCS International Recruitment, and Better Solar & Roofing Solutions
1️⃣ How It All Started — MX Virtual Call Center Services
MX Virtual Call Center Services (MXVCCS) was founded in Tijuana, Baja California by Reynaldo Alonso Meza Medina, after more than a decade of experience directing and working inside major U.S. outsourcing campaigns.
During those years, Reynaldo saw how many good agents were mistreated, unpaid, and disrespected by dishonest companies that vanished without fulfilling their commitments.
He realized the problem wasn’t the people — it was the lack of integrity in how call centers operated.
That’s why he decided to build his own — one based on respect, fairness, and transparency.
MXVCCS began with a handful of dedicated agents and one goal:
To bring integrity back into the call center industry.
From day one, Reynaldo personally trained every agent, wrote every script, monitored every call, and covered expenses himself when clients didn’t pay.
That sacrifice built the culture that defines MXVCCS today — a company where agents get paid fairly, clients get quality results, and trust is never negotiable.
2️⃣ The Evolution — MXVCCS International Recruitment Agency
As MXVCCS grew, so did its vision. Reynaldo saw that talented bilingual professionals existed not only in Mexico, but across the Philippines, Egypt, Jamaica, and Latin America — all looking for real, verified opportunities.
That led to the creation of the MXVCCS International Recruitment Agency — a global recruitment division built to connect ethical U.S. companies with trustworthy remote talent.
This new branch expanded the company’s reach beyond a single call center, forming a worldwide network that:
- Trains and certifies professional agents before placement.
- Screens companies for legitimacy and payment reliability.
- Offers referral programs, transparent onboarding, and support for global remote teams.
Today, the recruitment agency has become the bridge between honest companies and skilled professionals — helping people across multiple countries work together under one mission:
One Team = One Goal = Integrity First.
3️⃣ The Purpose — Better Solar & Roofing Solutions (BSS)
After working with multiple U.S. solar companies, Reynaldo saw another side of the same problem — homeowners were being deceived, and agents were left unpaid after closing legitimate appointments.
Out of those painful experiences, Better Solar & Roofing Solutions (BSS) was born.
BSS is not just another marketing agency — it’s a consulting and verification company built to protect both homeowners and professionals.
The mission of BSS is simple:
To bring integrity back into the solar and roofing industry.
Through partnerships with BBB-rated and Trustpilot-approved companies, BSS ensures that only legitimate businesses receive verified leads.
It also educates homeowners about how to spot scams and connects them directly with transparent, reputable contractors.
BSS represents everything learned through years of sacrifice — turning loss into purpose, frustration into structure, and experience into a movement for change.
💬 A Message from the Founder
“I started with nothing but a dream and a laptop.
I built MXVCCS because I was tired of seeing good people get hurt.
I built the Recruitment Agency to give opportunity to people worldwide.
And I built BSS to protect homeowners and rebuild trust in the solar industry.This isn’t just business — it’s about integrity, respect, and changing how this industry works.”
— Reynaldo Alonso Meza Medina
🌍 Our Vision
To create a transparent ecosystem where agents, companies, and homeowners can work together with honesty and respect — transforming outsourcing, recruitment, and solar consulting into industries that truly serve people, not exploit them.
Reynaldo A. Meza
Founcer CEO & Director
Better Solar & Roofing Solutions Bringing “Integrity Back Into The Solar Industry!”
MX Virtual Call Center Services International
MXVCCS International Recruitment Team
US: +1 (619) 359‑3303 • MX Direct: +52 646 188 0558 • MX WhatsApp Business: +52 646 102 1616 • info.admin@mxvirtualcallcenterservices.net > info.admin@mxvirtualcallcenterservices.net