Built by Agents — for Agents

MX Virtual Call Center Services International (MXVCCS) was born from experience, frustration, and faith.
After spending years working for other companies — making them rich, driving their success, and watching the people behind the calls get underpaid or not paid at all — we decided to stand up and build something of our own.

We started as a small group of four agents who believed in each other and shared one mission: to bring integrity, opportunity, and respect back into an industry that had forgotten its people.
We had no big investors, no fancy building — just passion, loyalty, and a talent for making things happen on the phone.

We’ve worked nights, early mornings, and even through personal losses, but we kept answering the calls. Because that’s what we do — we make things happen.

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💪 Our Story — From the Phones to the Vision

Hill and I have spent years leading call centers and sales teams for U.S. companies. We’ve trained people, built successful sales departments, and helped others grow — but too often, those same companies failed to honor their promises.

We saw agents — especially in countries like Mexico, the Philippines, and Egypt — giving their best and being left unpaid. We saw homeowners deceived by fake solar companies, and we saw people losing trust in the industry.

That’s when we decided to take action.
We built our own call center, from the ground up, with our own hands and our own money. At times, we paid employees out of our pockets because dishonest clients refused to pay. We took loans and made sacrifices, not for quick profit, but because we believed in something bigger — creating honest work and giving people the respect they deserve.

Our experience taught us one truth:

“You don’t need to be the biggest — you just need to be the one that truly cares.”

That’s the foundation of MXVCCS.

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👥 Our Leadership Team

Reynaldo A. Meza — Founder, CEO & Director
With over 10 years of experience leading call centers across the debt relief, tax resolution, and solar industries, Reynaldo built MXVCCS to protect both agents and clients through fair, honest, and transparent business practices. His natural leadership, adaptability, and dedication have helped transform small projects into international operations.

Martha Andrade — Co-Founder & Global Director
Reynaldo’s right hand and a driving force behind the company’s international expansion, Martha is a U.S. citizen, which allows MXVCCS to negotiate directly with American companies and verify partnerships in person. Her leadership, loyalty, and compassion make her one of the pillars of MXVCCS and the connection between our Mexican and U.S. operations.

Marisol Serrano — Co-Founder, Administrative & Legal Director
A licensed attorney in Mexico, Marisol plays a critical role in ensuring all operations are legal, compliant, and ethical. She represents our dedication to professionalism, justice, and human integrity. Her guidance gives our clients and partners the confidence that MXVCCS stands by the law and by what’s right.

Gildardo Arreola — Co-Founder & Director of Strategy
With over 15 years of experience in the solar call-center industry, Gildardo brings deep industry knowledge and strategic insight. His understanding of the solar market and leadership in high-performance teams have been essential to our growth. He also serves as a mentor, helping our agents improve sales skills, confidence, and consistency.

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🌞 Our Origins in the Solar Industry

MXVCCS was originally founded to serve the solar market — a field that had lost much of its trust and integrity. We saw hardworking agents being exploited and homeowners being scammed by “ghost companies” that vanished after taking deposits.

We decided to be different.
We designed programs where agents get paid, homeowners get protected, and companies earn trust through honesty. That’s how Better Solar & Roofing Solutions was born.

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☀️ Better Solar & Roofing Solutions

“Bringing Integrity Back to the Solar Industry”

Better Solar & Roofing Solutions is our response to the corruption and greed we’ve witnessed in the solar space.
We partner only with BBB A-rated and Trustpilot-approved companies, ensuring that homeowners receive transparent service and agents get fairly compensated.

We connect homeowners to legitimate solar and roofing providers who care about their customers and their reputation.
Our call center doesn’t just sell — we educate homeowners about clean energy, savings, and how to avoid scams.

We are proud to say: no one gets left unpaid under our watch.

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🌍 Expanding Beyond Borders

From Mexico to the Philippines, Egypt, and India — MXVCCS has become an international recruitment and operations agency, connecting qualified, bilingual agents with U.S.-based companies that share our values.

We’ve created real opportunities for people in regions with limited job options, allowing them to work remotely and earn a fair income.
Our philosophy is simple: “If you give people a chance, they’ll give you their best.”

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⚖️ Better Immigrant Solutions — A Call for Justice

As our work expanded, we saw another serious issue affecting many of the same people we speak to daily — immigration injustice.
We saw news of families being separated, cars being searched, and rights being violated — and realized that many victims simply don’t know their rights.

That’s why we created Better Immigrant Solutions, a humanitarian project designed to connect Hispanic and immigrant families in the U.S. with licensed immigration attorneys and law firms.

Our mission is not to sell — it’s to educate, connect, and protect.

We’ve developed professional outreach scripts, campaigns, and partnerships that allow us to reach people in need and guide them to trusted legal professionals. With the support of our licensed attorney in Mexico, Marisol Serrano, and the leadership of Martha Andrade in the U.S., we’re creating an international bridge of trust and protection for those who need it most.

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🎯 Our Mission

To connect businesses and communities worldwide through honesty, opportunity, and performance — proving that great results and good ethics can coexist.

🌟 Our Vision

To become an international leader in call-center operations, recruitment, and consulting — empowering people across continents to earn fairly, grow professionally, and work with integrity.

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🕊️ Our Promise and Our Stand

We are not driven by greed — we are driven by purpose.
We believe that every call we make, every homeowner we help, and every agent we empower is part of a greater movement to restore faith in honest business.

At MXVCCS, we stand for education, opportunity, and respect.
We stand with all hardworking people striving for a better life and a fair chance.

We’re here to show the world that honesty still wins — in business, in life, and in every call we make.